When you make an enquiry, we may collect information including:
Your name
Email address
Telephone number
Property preferences
Budget information
Information you provide when enquiring about a property
Any other information you choose to provide to us
We may receive this information directly from you or through advertising platforms such as Facebook and Instagram when you submit a lead form.
We use your personal information to:
Respond to your property enquiry
Provide information about the property you are interested in
Contact you by telephone, email or other appropriate communication methods
Arrange viewings, calls or appointments
Determine whether a property may meet your stated requirements
Manage and follow up on your enquiry
Provide information about other relevant properties or services where appropriate and permitted by law
Improve our services and customer experience
Where required by applicable law, we will obtain your consent before sending marketing communications.
Information submitted through our advertisements may be provided to us through platforms such as Meta (Facebook and Instagram).
We may also use customer relationship management and communication platforms, including HighLevel / LeadConnector, to securely manage enquiries and communicate with prospective clients.
We take reasonable organisational and technical measures to protect personal information from unauthorised access, misuse, loss or disclosure.
We may share personal information with service providers that assist us with operating our business, including advertising platforms, customer relationship management systems, communications providers and other professional service providers.
We do not disclose your information to third parties for unrelated purposes unless required by law or you have authorised us to do so.
We retain personal information only for as long as reasonably necessary to respond to your enquiry, provide our services, comply with legal obligations and maintain appropriate business records.
Depending on where you live, you may have rights relating to your personal information, including the right to:
Request access to the information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request a copy of your information in a portable format where applicable
To exercise any of these rights, please contact us using the details below.
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
Email: [email protected]
Telephone: 99682668